About this course:
Get started with your ITIL Foundation training with this online course!
Formerly known as the ‘Information Technology Infrastructure Library’, ITIL 4 is a world-class framework for managing and optimizing IT services. This ITIL 4 course was designed not only to prepare you to pass the ITIL 4 Foundation exam on your first attempt but also to give you a solid understanding of the purpose and benefits of the ITIL framework and its leading ITSM processes. Kickstart your path to becoming an ITIL Master today!
Who is this course aimed at?
- Anyone looking to start working towards becoming a fully certified ITIL 4 Master
- Organizations intending to start adopting ITIL 4 best practices
- Individuals or groups looking to pursue ITIL training online
- ITSM team members or managers who require an understanding of the ITIL framework
- Professionals hoping to pursue careers in IT management with one of the top business certifications worth getting
- Companies that use ITIL seeking to train new or non-certified staff
What will you learn by taking this course?
- How the ITIL best practice framework is used to boost the efficiency, effectiveness, and overall quality of IT-powered products and services
- An overview of the tools, methodologies, purpose, and components of the framework, including the ITIL Service Lifecycle and the Service Value System
- The key concepts and value of ITSM both to IT product and service providers and their customers
- How ITIL’s guiding principles can help organizations adopt and adapt service management best practices
- The activities of the Service Value Chain, and how they interconnect
- The purpose and key terms of 18 ITIL practices, along with the seven essential practices
- How to become an ITIL 4 Master by understanding the new ITIL certification path, including the streams for ITIL 4 Managing Professional (MP) and ITIL 4 Strategic Leader (SL)
- How to incorporate the framework with other leading approaches, such as Lean, DevOps, and Agile
- Everything needed to pass the official ITIL 4 Foundation exam
Why should you take this course?
- This course was independently certified as a 'Market Leader' for ITIL training by Course Conductor.
- This ITIL 4 Foundation course addresses all the updates that came with ITIL 4, including the ITIL Service Value System (SVS).
- The ITIL 4 syllabus (sometimes incorrectly called ITIL v4) offers a wholly modernized look at IT service management.
- ITIL 4 Foundation (sometimes incorrectly referred to as ‘ITIL v4 Foundation’) is highly relevant to IT service management teams and project managers.
- Most if not all companies now rely on optimized IT-enabled products and services in some form.
- Worried about what ITIL 4 costs to study? We offer competitive prices as well as free downloadable resources to help further your training.
- ITIL certification benefits go beyond practitioners and departments, with ITIL 4 training establishing permanent gains in businesses driven by IT.
- The course fully-prepares and enables candidates to sit and pass the ITIL Foundation exam on the first attempt.
- ITIl 4 certification salary expectations drive many IT professionals to study the framework. With the potential to enjoy fantastic career opportunities, ITIL practitioners find studying to be well worth the cost.
- Passing the ITIL Foundation certification exam will enable you to move on to the ITIL 4 Practitioner modules in the ITIL Managing Professional (MP) and ITIL Strategic Leader (SL) streams.
- Passing the Foundation exam also qualifies students to sit the intermediate ITIL V3 modules.
- ITIL processes can create permanent cultures of continuous improvement and streamlined digital transformation.
- The course was created with input from leading ITIL experts, including trainers, authors, and consultants.
- The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the ITIL Foundation exam.
- Students avoid ITIL Foundation exam costs thanks to FREE exam vouchers, as well as FREE resits with Exam Pledge (T&Cs apply).
- This ITIL 4 online course is fully accredited by PeopleCert on behalf of AXELOS.
- For more information, visit our page - What's new in ITIL 4?.
Self-paced • Totally Online
- Fully accredited
- Exam voucher included
- Free resit (terms & conditions apply)
- Course duration: 14 hours
- Access period: 6 months
- Quizzes & practice exams
- Mobile compatible
- There are no prerequisites for any of the sessions. Some browse our resources and blog sections.