About this course:
Earn your ITIL 4 Specialist: Create, Deliver & Support (CDS) certification!
The key to successfully managing IT is to treat it as an interconnected system. Designing, building, testing, launching, running, and supporting IT-enabled products and services must be done as part of a combined operation in order to create real and sustainable value. This is the purpose of ITIL 4 CDS: helping users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services while continuously delivering value to customers. Kickstart your ITIL 4 training today!
Who is this course aimed at?
- Organizations hoping to adopt ITIL 4 CDS best practices
- ITIL 4 students looking to become qualified ITIL 4 Masters
- IT managers seeking to expand their ITIL qualifications for the sake of taking on more responsibilities and higher-paying roles
- ITIL students hoping to complete the ITIL 4 Specialist branch of modules
What will you learn by taking this course?
- How different value streams are built, tested and delivered, as part of an end to end process of continual iterations and feedback loops
- How to integrate various value streams
- How to assess service performance and utilize methods designed to improve service quality
- How to use ITIL 4 in practice to plan and build value streams and chains, creating, delivering and supporting services that deliver essential value
- Everything needed to pass the official ITIL 4 CDS exam
Why should you take this course?
- This course was independently certified as a 'Market Leader' for ITIL training by Course Conductor
- The course features regular knowledge checks to help students retain their training, along with a practice exam simulator to help them prepare for the ITIL DPI examination
- The course features interactive slides, instructor-led videos, and other assets created alongside experienced subject matter experts
- Passing all the ITIL 4 modules is a requirement for reaching the level of 'ITIL Master'
- We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)
- This course is fully accredited by PeopleCert on behalf of AXELOS
Self-paced • Totally Online
- Fully accredited
- Exam voucher included
- Free resit (terms & conditions apply)
- Course duration: 14+ hours
- Access period: 6 months
- Tutor support
- Quizzes & practice exams
- Mobile compatible