FAQs

What is the FEAC™ Institute’s Cancellation/Refund Policy?

The FEAC™ Institute’s Policy for REFUND/CANCELLATION OF REGISTRATION FEES AND TUITION is as follows:

  • Cancellation of registrations received in writing via fax, email or phone:
  • 25 days prior to the scheduled date: 10% of total the registration fee will be levied to cover administration costs. In addition, a refund charge of $25 USD is also applicable.
  • 15 days prior to the scheduled date: 20% of total the registration fee will be levied to cover administration costs. In addition, a refund charge of $25 USD is also applicable.
  • 5 days prior to the scheduled date: no refund of monies paid.
  • Registrations are transferrable within your organization (to a colleague) on request until 2 days before the event date.

Note: the above cancellation policy is applicable for confirmed but unpaid registrations as well. There will be NO exceptions to this policy for any reason.

The FEAC Institute reserves the right to postpone or cancel an event, to change the location of an event. In the event that the FEAC Institute postpones a conference, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive 100% credit representing payments made towards a future FEAC Institute events or you may send a replacement. No refunds will be available for cancellations or postponements.

The FEAC Institute is not responsible for any loss or damage as a result of substitution, alteration, postponement, or cancellation of an event due to causes beyond its control including without limitation, acts of God, natural disasters, sabotage, accident, trade or industrial disputes, terrorism or hostilities.

  • Thursday, 17 January 2013